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10 July 2017

Moneypenny has seen a surge in enquiries from small business owners and sole traders about its new telephone answering service following the introduction of the Department of Transport’s new policy on mobile phone usage which introduced a penalty of 6 points on your licence and a fine of £200 if caught using a handheld phone whilst driving.

Moneypenny has seen a surge in enquiries from small business owners and sole traders about its new telephone answering service following the introduction of the Department of Transport’s new policy on mobile phone usage which introduced a penalty of 6 points on your licence and a fine of £200 if caught using a handheld phone whilst driving.

 

Moneypenny has developed a new mobile answering service with a dedicated App created specifically for small businesses and sole traders who are concerned about missing valuable business opportunities. It works by answering missed mobile calls with a knowledgeable and professional PA who knows exactly what to say to callers.  Customer and client enquiries are answered by a friendly Moneypenny PA whilst friends and family go to voicemail like at present. 

 

The voicemail is then transcribed and appears on the phone App and by text so if the user is in a meeting or not able to listen to the message they can easily read it. The service is just £5 per month plus 2p per second for calls answered by a Moneypenny PA and customers are not tied into a contract. It also takes just three minutes to get it set up.

 

RAC road safety spokesman Pete Williams said: "Savvy businesses stand to benefit from services like Moneypenny which remove the urge of picking up a handheld phone while driving. Business motorists can get on with the job of driving, confident that any incoming calls are professionally handled by someone who is safely away from the road.

 

“Handheld phone use at the wheel is one of the epidemics of our time – with RAC figures showing a third of motorists admit to talking on a handheld phone, and nearly half thinking it’s okay to check social media when sat in traffic. The time has come for a proper dialogue with business drivers on the issue, and to understand what it is that encourages them to interact with a handheld phone in the first place.

 

"We ask every responsible driver in the UK to make a pledge never to use a handheld phone at the wheel by visitingwww.BePhoneSmart.uk, to help share the message that this activity has to stop."

 

Ed Reeves, co-founder and director of Moneypenny explains: “We understand that small business owners can’t afford to lose business.  A missed call can equate to a missed business opportunity as the majority of people hang up at a voicemail greeting. This is why we developed a solution. With the Moneypenny App we ensure that no business is lost and that there are no distractions whilst driving.”